Experienced
Systems and Network Architect / Administrator. |
OBJECTIVE |
Seeking Unix and/or
Windows systems, network and application architecture / administration position.
Offers extensive experience in all areas of network and systems architecture
and administration, from installing physical cabling to installation and management
of multi-processor high availability clusters in both Windows and Unix environments. |
TARGET JOB |
Target Job
Title: |
Systems Administrator |
|
Alternate Target
Job Title: |
Systems Architect |
|
Desired Job
Type: |
Employee, Temporary/Contract/Project |
|
Desired Status: |
Full-Time |
|
Description
of my perfect job:
Challenging position as a member of systems architecture or administration
team. Opportunity to work with emerging technologies such as VoIP, QoS, policy
aware networks, multicast, wireless LANs/WANs and network security. |
|
Career Level |
Management (Manager/Director
of Staff) |
|
Date of Availability: |
Immediately |
TARGET COMPANY |
Company Size: |
No Preference |
|
Category: |
Information Technology |
|
Description
of my ideal company:
A medium to large organization that uses advanced IT and network architecture
to solve business problems, which offers opportunity for acquisition of new
skills and career advancement. |
WORK STATUS |
US |
I am authorized
to work in this country for any employer. |
EXPERIENCE |
5/2002 - Present |
Ronald J. Helzer |
Ocala, FL |
|
Independent consultant
focusing on Linux based connectivity, security and proactive management solutions. |
|
11/2000 - 4/2002 |
Avaya, Inc. |
Maitland, FL |
|
Key member of
“Service Management Technologies” team of Avaya, Inc., a global Fortune 500
company of more than 20,000 employees. SMT is responsible for company-wide
Integrated Service Management based on ITIL best practice to meet or exceed
Service Level Agreements of Avaya and their customers.
Awarded for contributions to successful spin-off of Avaya, Inc. from Lucent
Technologies, Inc.
Developed, built and managed Linux based VPN solution to facilitate telecommuting
for members of SMT team.
Additionally, member of teams that investigated feasibility, technical requirements
and cost savings of global VoIP deployment and multicast initiatives.
Duties included developing, deploying and providing tier 3/4 support for:
* Maitland NOC composed of two HP9000 L-class HP/UX 11 "MC Service Guard"
clusters, two Sun E3500 Solaris application servers, six Dell 2450 Windows
2000 application servers, HP OmniBack and robotic DLT tape array, IP enabled
Definity PBX, Spectel conference bridge and Intuity Audix voice systems.
* Maitland LAN for both NOC and over 200 workstation locations, including
associated Active Directory domain controllers, web servers, FTP servers,
file and print servers, DHCP, DNS, TFTP server and Cajun managed Ethernet
switches.
* OpenView and NNM network and application monitoring of both Unix and Windows
servers and applications.
* ServiceDesk help desk/trouble ticketing/change management system and associated
Oracle database integrated with OpenView monitoring solution.
* VitalNet network utilization measurement, trending and reporting application
and associated Microsoft SQL server.
* Global VoIP network infrastructure, including necessary servers. |
|
6/2000 - 11/2000 |
Posted Goods,
Inc. |
Vero Beach, FL |
|
Developed, deployed
and managed cost effective high-availability Linux web, database, e-mail and
firewall server solutions for B2B, B2C and C2C web portal. Additionally, developed
and managed LAN/WAN architecture. |
|
1/2000 - 6/2000 |
GoCo-op, Inc. |
Maitland, FL |
|
Member of systems
administration team for B2B web portal NOC. Responsible for the development,
deployment and administration of high availability Windows NT and Windows
2000 based web (IIS), database (Microsoft SQL server 6.5 and 7.0), e-mail
servers (Exchange 5.5 and 2000) on IBM Netfinity servers.
Responsibilities also included Internet security (Firewall 1), network security
and backup (Veritas NetBackup).
Member of teams responsible for migration to Windows 2000 Active Directory
and deployment of Cisco “Call Manager” VoIP solution with voicemail/Exchange
integration
Participated in relocation and establishment of new NOC. |
|
9/1996 - 5/1999 |
Seabreeze Computers |
Ocala, FL, US |
|
Managed all aspects
of computer reseller business, working closely with customers to meet their
IT requirements with value-oriented custom PC hardware, network and peripheral
sales, service and upgrades.
Gained in-depth knowledge of Windows NT through extensive hands-on experience.
Managed technical aspects such as DNS, virtual servers (host header names),
server extensions, e-mail integration and security of customers' web sites
and servers, primarily IIS.
Designed and installed a three-location TCP/IP wide area network with sites
in Miami, Clearwater and Brooksville to enable client’s integrated billing,
records management and Internet access. Tasks included obtaining leased lines,
installing and configuring routers, hubs and NICs, configuring SCO UnixWare
and XENIX servers, installing local area networks and configuring workstations
at each location.
Designed, installed and supported LANs for small and medium size businesses.
Provided on-site, telephone and e-mail service and support for a wide variety
of hardware and software. |
|
3/1995 - 9/1996 |
Binary Sixx Systems
Internet |
Ocala, FL, US |
|
Leader of team
that successfully produced and executed comprehensive business and marketing
plan to launch Binary Sixx Systems, a successful Internet service provider.
Member of team that assembled, configured and managed Linux servers and related
hardware and software to provide multi-user dial-up PPP, telnet, HTTP, gopher,
POP3, SMTP, NNTP and DNS services.
Responsible for procurement and management of T1 and frame relay leased line
services, including associated CSU/DSUs, routers and media converters.
Configured, installed and managed Linux multi-port high-speed modem bank.
Provided telephone, on-line and on-site service / support, primarily assisting
users with configuration of modems and client software applications.
Integrated Binary Six System’s Internet services with Celestial Information
Network, a multi-node subscription BBS, becoming the largest ISP in Marion
County, Fl.
This business went on to merge with Internet Connect Company of Gainesville,
Fl. to become Atlantic.net Internet Services, Inc. Atlantic.net was named
to the Florida 100, recognizing the state’s 100 fastest growing private companies
for five consecutive years beginning in 1998. The company also made Inc Magazine’s
top 500 fastest growing privately held companies of 2000 and ranking 223 in
2001. |
|
8/1994 - 3/1995 |
Atlas Computers,
Inc. |
Ocala, FL, US |
|
PC and Network
Technician |
|
Assisted sales
department with preparation of hardware and network quotes to meet customer
needs with best-of-breed solutions within budget.
Assembled, configured and installed PCs, including operating system, application,
network client and driver software.
Installed and configured Windows for Workgroups and Windows NT networks, including
physical cabling (10-Base-2, 10-Base-T), termination, network interface cards
and hubs.
Evaluated new hardware and software to determine which products offered the
best value. Determined components and configurations used to build house brand
systems based on those evaluations, dramatically increasing margin while also
improving quality.
Provided in-store, telephone and on-site service and support for house brand,
Compaq, IBM and HP. Provided Windows NT support. |
|
5/1992 - 8/1994 |
Weisco Computers,
Inc. |
Orlando, FL, US |
|
PC and Network
Technician |
|
Assembled, configured
and installed PCs, including operating system, application, network client
and driver software.
Installed and configured Windows for Workgroups, Novell and LANtastic networks,
including Novell servers, physical cabling (10-Base-2, 10-Base-T, ARCnet),
termination, network interface cards, hubs and print servers.
Developed and implemented system to improve process of loading software onto
new PCs. It saved time by automating the procedure and improved quality by
eliminating configuration errors.
Responsible for operation and maintenance of in-store Novell server that provided
file system images used in the production of PCs.
Provided in-store, telephone, on-line (BBS) and on-site service and support.
Proposed, created and operated technical support BBS. |
|
1/1991 - 4/1992 |
Data 2000, Inc. |
Ocala, FL, US |
|
Became a partner
by demonstrating excellent technical, customer service and communication skills
in a rigorous, fast paced retail environment.
Managed day-to-day operations of retail store, including sales and marketing,
vendors and inventory, daily bank transactions, recovery from a break-in and
relocating the store to a larger facility.
Prepared quotes for custom personal computer hardware and networks and related
software based on unique and challenging customer requirements.
Assembled, configured and installed PC hardware, including operating system,
application, network client and driver software.
Earned Certified Novell Salesperson certification
Installed and configured Windows for Workgroups, Novell and LANtastic networks,
including physical cabling (10-Base-2), termination, NICs and hubs.
Provided in-store, telephone, on-line (BBS) and on-site service and support.
Operated two-node BBS used for technical support and sales leads. |
EDUCATION |
5/1990 |
MCCE |
US-Florida-Ocala |
|
High School
or equivalent |
AFFILIATIONS |
10/1988 - Present |
Sherwood Forest
BBS |
Co-SysOp |
SKILLS |
Skill Name |
Skill Level |
Last Used |
Experience |
|
PC Service / Repair |
Expert |
Currently used |
16 years |
|
TCP/IP and Internet
technologies |
Expert |
Currently used |
7 years |
|
Ethernet / LAN
technology |
Expert |
Currently used |
12 years |
|
Linux Administration |
Intermediate |
Currently used |
7 years |
|
VoIP technology |
Intermediate |
April 2002 |
3 years |
|
HP MC ServiceGuard
HA Cluster |
Intermediate |
April 2002 |
2 years |
|
HP/UX 11 Administration |
Intermediate |
April 2002 |
2 years |
|
VitalNet Network
Utilization Trending/Reporting |
Expert |
April 2002 |
2 years |
|
Phone Number: |
(352) 804-8372 |
|
Email Address: |
postman@ventsomeanger.org |
|
Mark Whatman |
Avaya, Inc. |
Manager, Service
Management Technologies |
|
Phone Number: |
(407) 659-8900 |
|
Email Address: |
mwhatman@avaya.com |
|
Reference Type: |
Professional |
ADDITIONAL
INFORMATION |
PROFESSIONAL SUMMARY:
Highly skilled computer professional with over 10 years experience. Outstanding
technical, troubleshooting and problem solving abilities. Learns new skills
quickly and easily, enjoys new challenges. Excellent verbal and written communication
skills. Works and communicates well with others, team player that takes initiative,
self-starter. Innovative and creative, with ability to plan, implement and
follow through. Extremely detail oriented.
Keywords:
Systems Administrator, Systems Architect, Cluster, High Availability, MC Service
Guard, ISM, IT Service Management (ITSM), IT Infrastructure Library (ITIL),
Computerized Maintenance Management System (CMMS), IBM PC, IDE, ATAPI, SCSI,
RAID, DLT, DAT, Printer, Modem, Network Card, NIC.
Networks:
Active Directory, Ethernet, Internet, Intranet, Firewall, NetBEUI, IPX, TCP/IP,
DNS, DHCP, WINS, SNMP, IGMP, NTP, LAN, WAN, QoS, ToS, DiffServ, UTP, Hub,
Router, Switch, T1, CSU, DSU, ISDN, VoIP, SAN, NAS.
O.S.:
Pocket PC 2003, Windows 2003, Windows XP, Windows 2000, Windows NT, Windows
98, Windows 95, Windows for Workgroups, Windows 3.11, DOS, Red Hat, Mandrake,
Gentoo, LINUX, UNIX, HP/UX, Novell, LANtastic.
Applications:
MS Office, Word, Excel, Access, Outlook, Front Page, Internet Explorer, Netscape
Navigator, Communicator, Medware, NetFilter, IPTables, FireHOL, MRTG, NetSaint,
Nagios, What's Up Gold, HP OpenView Operations (OVO, OVOW, VPO, VPW), OmniBack,
Service Desk, CiscoWorks, VitalNet, Exchange, SQL Server, IIS, Oracle, Toad,
Spotlight on SQL Server, Spotlight on Oracle, QIP. |
|